How long will my item take to arrive?
Depending on your country and the shipping method you choose, deliveries can take as little as a week or as many as several weeks. We have storage facilities in multiple countries to speed up delivery at a competitive price, but this can still take some time. Please be patient, we are a small company and want to offer you the best service we can, but some delivery methods may seem slow compared to our larger corporate competitors.
How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land), country of delivery, and product weight / volume. We use different shipping companies depending on your selection. Each have different rates, so it’s best to check and compare which is most affordable for you. For more details on how shipping costs are calculated, please contact us directly.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables you to shop with confidence. You are protected when:
- The item you ordered did not arrive within the time we promised.
- Your received the wrong item, or the item you received was not as described.